Responsible Gaming

bjivip Responsible Gaming — Your Safety Is Our Priority

Gaming should be a source of enjoyment, not stress. bjivip provides a range of responsible gaming tools and support to help you play safely and mindfully.

01

Gaming for Entertainment — Not Addiction

bjivip believes that online gaming can be an enjoyable form of entertainment when managed responsibly. We are deeply committed to the mental and financial wellbeing of every one of our members.

bjivip is strictly for players aged 21 and above

You must be at least 21 years old to register and play at bjivip. We are committed to keeping minors away from gaming. If an underage person accesses this platform, please notify our support team immediately.

For ages 21 and above

Responsible gaming means staying aware of your own limits and seeing gaming as a small part of life. bjivip's responsible gaming policy ensures you are always in control. Our platform offers advanced tools such as deposit limits, a time-out feature and self-exclusion to keep you protected.

Our 24/7 support team is always by your side in Bengali. If gaming ever becomes a source of stress rather than enjoyment, do not hesitate to contact us.

02

Smart Tools for Your Protection

bjivip provides a number of effective tools to help you play safely and mindfully.

Deposit Limit

Set a limit on how much you deposit each day, week or month. This limit will protect you from overspending. There is a cooling-off period before a limit can be increased, but reducing it takes effect immediately.

Daily Limit Weekly Limit Monthly Limit

Time-Out Feature

If you want to take a break, use the time-out feature for anywhere from 24 hours up to 30 days. During this period no gaming activity will be possible on your account. This break is very effective for clearing your head and making better decisions.

24 Hours 7 Days 30 Days

Self-Exclusion

If you feel gaming is getting out of control, choose a longer-term self-exclusion. You can close your account for 3 months, 6 months, 1 year or permanently. This can be done from your account or through the support team.

3 Months 6 Months Permanent

Session Reminders

Set up automatic notifications after a set amount of time so you know how long you have been playing. Keeping track of time is an important part of responsible gaming.

1 Hour 2 Hours Custom

Betting Limit Setting

Set a maximum amount for how much you place on each bet. This will stop you from wagering more than you should on impulse and will help keep your gaming experience enjoyable over the long term.

Minimum ৳500 Custom Limit

Gaming History Review

View all your gaming activity, deposits, withdrawals and betting history at any time. Understanding your own gaming patterns is the first step toward making informed decisions.

Deposit Log Bet History
03

Recognise the Warning Signs

When gaming goes beyond entertainment, certain signs appear. If the following apply to you, seek expert help or contact our support team.

Remember — seeking help is not a sign of weakness, it takes courage. bjivip is always by your side.

  • You feel the urge to bet more to try to win back money you have lost.
  • You have tried to stop or cut back on gaming but have not been able to.
  • You are sacrificing time with family, friends or work for gaming.
  • You are taking on debt or dipping into savings to cover gaming costs.
  • When you are not gaming you feel restless, anxious or irritable.
  • You are hiding your gaming habits from people close to you.
  • You are spending more time or money than the limits you set for yourself.
04

Top Tips for Healthy Gaming

Following these simple habits will keep gaming enjoyable at all times.

01

Set a Budget

Decide how much you will spend before you start gaming. Play only with money that, if lost, will have no impact on your daily life.

02

Set a Time Limit

Allocate a specific amount of time for gaming. Never replace time for family, friends, work or your health with gaming.

03

Do Not Play Under Stress

Avoid gaming when you are under stress, feeling low or under the influence of substances. Decisions made on impulse are often harmful.

04

Let Go of Expectations of Winning

Do not treat gaming as a source of income. See every session as entertainment — a win is a bonus, a loss is experience.

05

Take Regular Breaks

During long sessions, get up, walk around and drink some water. Physical activity helps maintain mental clarity.

06

Do Not Chase Losses

Placing bigger bets after a loss to try to recover that money is called "chasing losses" — it is the most dangerous habit of all.

07

Be Open with People Close to You

Do not hide your gaming habits from family or trusted friends. Their perspective can often point you in the right direction.

08

Know When to Stop After a Win

Being able to stop after a good session is a skill in itself. Avoid losing everything by chasing a winning streak.

05

Our Steps to Protect Children and Young People

Only people aged 21 and above may register at bjivip. Age is verified at registration and additional identity verification may be requested at any time.

A note for parents: if your child or any underage member of your family uses your device, keep your bjivip account logged out and your password secure. Using parental control software is recommended.

Advice for Parents

  • Set a password or PIN on your device.
  • Keep your gaming account login details out of reach of children.
  • Use parental control apps (such as Net Nanny or Family Link).
  • If you have any suspicion, contact our support team directly.
  • Have an open conversation with children about the risks of online gaming.

Need help? We are always here

For any concerns about gaming, contact our 24/7 Bengali support team. Your information will be kept completely confidential.

Email: [email protected]  |  24/7 Live Chat Support

06

Questions and Answers about Responsible Gaming

Find answers here to the most frequently asked questions about responsible gaming.

Log in to your bjivip account and go to "Account Settings" or the "Responsible Gaming" section. From there you can set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. If you need help, contact our 24/7 live chat support.

Yes. After activating self-exclusion you will have the opportunity to withdraw any remaining balance in your account. The minimum withdrawal amount at bjivip is ৳1,000 and the process is usually completed within 1 hour. Contact the support team for more details.

A time-out is a temporary break — usually from 24 hours up to 30 days. Once it ends you can play normally again. Self-exclusion is longer-term — you can close your account for 3 months, 6 months, 1 year or permanently. If your gaming problem is serious, self-exclusion is the right choice.

No. bjivip is strictly for people aged 21 and above. Opening an account on behalf of any underage person is a direct violation of our rules and is not acceptable. If you suspect that an underage person has access, notify us immediately at [email protected].

Start by contacting bjivip's 24/7 live chat support — we are ready to help in Bengali. You can also seek advice from a mental health professional or a counsellor you trust. Remember, asking for help takes courage.

You can deposit at bjivip via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit for each method is ৳500 and the minimum withdrawal is ৳1,000. Withdrawals are usually completed within 1 hour.

Yes, completely free. All of bjivip's responsible gaming tools — deposit limits, time-out, self-exclusion, session reminders — are available free of charge to all registered members. Using them is your right and we actively encourage it.
07

Enjoy Yourself Responsibly

Know your limits and enjoy bjivip's range of games mindfully.

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