bjivip's Privacy Policy
Your personal information is completely safe with us — bjivip protects your privacy through SSL encryption and strict data security measures.
01 Introduction
bjivip is a trusted online gaming platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy applies to all services, websites, and applications of bjivip.
The purpose of this policy is to clearly inform you about what types of information we collect, why we collect it, how we store it, and what rights you have regarding your information. By using bjivip's services, you are considered to have given your consent to the terms of this privacy policy.
We believe that transparency about data and user trust are the core foundation of a healthy digital environment. That is why bjivip always follows international standards for data protection and uses modern SSL encryption technology to keep your information secure.
02 What Information We Collect
bjivip may collect the following types of information at various stages of our relationship with you:
a) Information you provide directly
- Full name, username, and password provided at the time of registration
- Date of birth (for age verification — only users aged 21 and above may register)
- Email address and mobile number
- Payment-related information — bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
- National ID card or passport number (when identity verification is required)
- Address and location information
b) Automatically collected information
- IP address and device identification information
- Browser type, operating system, and device details
- Time of access to the website, page view history, and session information
- Gaming activity records — betting history, win/loss data, session duration
- Information collected through cookies and similar tracking technologies
- Referral source and traffic statistics
c) Information received from third parties
- Verification information received from identity verification service providers
- Transaction confirmations from payment processors
- Risk assessment information from fraud prevention services
03 Purpose of Using Information
bjivip uses your personal information for the following purposes:
Account management and service delivery
Your information is used to create, manage, and maintain your bjivip account and to verify your identity to ensure secure login. It is also needed to process your deposits, withdrawals, and other financial transactions.
Security and legal compliance
Your information is used to prevent fraud, money laundering, and other illegal activities, and to implement responsible gaming policies. It is also needed to meet regulatory requirements and to resolve disputes.
Service improvement and personalisation
Your information is analysed to make your gaming experience more enjoyable, to improve service quality, and to present relevant bonuses and promotional offers to you.
Communication
Your contact information is used to send important account notifications, transaction confirmations, security alerts, and customer service messages.
04 Information Sharing and Disclosure
bjivip does not sell or rent your personal information to third parties for commercial purposes. However, information may be shared in a limited scope in the following situations:
With service provider partners
- Payment processing companies — to complete your financial transactions (bKash, Nagad, Rocket, Upay, bank)
- Identity verification services — to ensure secure registration
- Technology and cloud service providers — for site operations
- Analytics services — to analyse user experience
All such partners operate under strict confidentiality agreements and may use your information only to provide the specific service required.
In cases of legal obligation
In the case of a court order, a lawful request from a government or regulatory authority, or a legal obligation, bjivip may be required to provide the necessary information. In such cases we always seek legal advice and disclose only the information that is required.
In cases of business transfer
If bjivip goes through a business merger, acquisition, or asset transfer, your information may be part of the transferred assets. In such cases we will notify you in advance and obtain your consent in accordance with the new policy.
05 Cookies and Tracking Technologies
The bjivip website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
What types of cookies we use
- Essential cookies: Essential for the core functionality of the site — saving login state, security verification, and session management.
- Functional cookies: To remember your preferences and provide a personalised experience.
- Analytics cookies: To understand patterns of site usage and improve service quality.
- Security cookies: To detect fraudulent activity and ensure account security.
Managing cookies
You can disable cookies by changing your browser settings. However, please note that disabling certain essential cookies may prevent bjivip's services from working properly. Essential cookies are always required for account login or payment processing.
06 Data Retention and Security
Data retention period
bjivip retains your personal information for as long as it is necessary to provide services or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period to meet regulatory requirements and for financial record-keeping.
Security measures
bjivip has put in place multiple layers of security measures to keep your information safe:
- Industry-standard SSL/TLS encryption — all data transmissions are encrypted
- Encryption of data stored in databases — especially passwords and financial information
- Two-Factor Authentication facility
- Regular system reviews and audits by security specialists
- Restricted access controls — only authorised staff can view your information
- Systems for detecting unusual logins or transactions
In the event of a security breach, we will promptly notify affected users and take immediate remedial action.
07 Your Rights
bjivip believes that you should have full control over your own information. You have the following rights:
Right to access
You may request at any time to know what information bjivip holds about you. We will provide you with a complete description within the specified time.
Right to rectification
If your information contains any errors or is incomplete, you may request that it be corrected. Some information can be changed directly in your account settings; for others, please contact our support team.
Right to erasure
In certain circumstances you may request that your information be deleted. However, if there is a legal obligation or legitimate business reason, some information may need to be retained for a specified period.
Right to object to processing
You have the right to object to marketing communications or certain types of data processing. You may unsubscribe from promotional emails at any time.
Right to data portability
You have the right to receive your own information in a common, machine-readable format.
To exercise these rights, contact our support team via 24/7 live chat or by email.
08 Protection of Minors
bjivip strictly refrains from providing services to persons under the age of 21. Age is verified at the time of registration and additional identity verification documents may be requested in cases of doubt.
If we become aware that a minor is using our services, we will immediately close that account and delete the collected information. If you become aware that a minor has registered on bjivip, please contact us.
Parents are encouraged to use web filtering software to monitor their children's online activity.
09 Policy Changes
bjivip may update this privacy policy from time to time. For significant changes to the policy, we will notify you in advance by email or through a notice on the site.
If you continue to use bjivip after any changes, you will be considered to have consented to the terms of the new policy. We therefore recommend that you review this page regularly.
The "Last Updated" date shown at the top of this policy always indicates the date of the most recent revision.
10 Contact Us
If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us. Our dedicated team is always ready to answer all your questions.
Privacy Contact
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We generally respond to your requests within business days. For urgent matters, contact us directly via live chat.
To learn more about bjivip and read details about our terms and conditions, visit our Terms and Conditions and Responsible Gaming pages. You will find answers to our most frequently asked questions on the FAQ page.
This privacy policy was last updated in January 2026. © 2026 bjivip. For persons aged 21 and above only.